This agreement governs the digital service relationship between the Seller identified below and a person purchasing paid membership through Strata (“Member”), within the scope of Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
01Parties
Seller
Member
The person completing the purchase using their own account and payment-channel details.
02Subject and scope of the service
Strata is a digital professional development service offering lessons, written and visual content, exercises, case studies, live learning and Elenq features according to the plan, through web and mobile applications. Current plan coverage and prices appear on the Pricing page before purchase.
03Purchase channel, price and payment
Digital membership purchases in the iOS app are handled through the App Store. Price, currency, taxes, renewal and payment method are displayed on Apple’s purchase screen, and the transaction is managed through the Apple account.
When web payments are enabled, the provider, total price, period, renewal terms and supported methods are displayed before payment confirmation. When that channel is inactive, no payment is collected through the Strata web app. Strata does not claim to store card numbers or security codes; the payment channel’s own data terms also apply.
04Formation and performance
The transaction is formed when the Member reviews and confirms the selected plan, period, price and, where applicable, automatic renewal terms in the purchase channel. Access begins once the channel’s successful purchase information is reflected in Strata membership entitlements. Purchase records and receipts are available through the account or receipt tools provided by the channel handling the transaction.
05Right of withdrawal
For distance contracts, consumers generally have the right to withdraw without giving a reason within 14 (fourteen) days of the contract’s formation.
06Cancellation and refunds
Subscriptions purchased through the App Store are managed in the Apple account’s Subscriptions section; Apple handles refund requests and decisions. When web payments are enabled, cancellation and refund routes are shown on the purchase screen and in the Refund and Cancellation Policy. Unless the purchase channel specifies otherwise, cancellation ends access at the end of the current period.
07Obligations of the parties
- The Seller provides the services included in membership entitlements with reasonable care and manages interruptions required for security or maintenance.
- The Member keeps account details current, does not share the account with third parties and does not use the service unlawfully.
- Intellectual property rights in the content are reserved; content may not be reproduced or distributed beyond personal use.
08Personal data
Personal data categories, purposes, legal grounds, recipient groups, retention limits and data subject rights are described in the Privacy Policy.
09Dispute resolution
Consumer Arbitration Committees have jurisdiction within the current monetary thresholds under Law No. 6502; Consumer Courts have jurisdiction over disputes exceeding those thresholds. Turkish law applies.
10Contact
Notices may be sent to iletisim@stratacareer.com or by post to Fenerbahçe Mah. İğrip Sk. No: 13/1 Kadıköy / İstanbul 34726.